Washabrush Reviews

Washabrush accepts product returns. If a customer is not satisfied with a purchase, it can be returned within 30 days from the date of delivery. The item must be unused and in the same condition that it was received. It must also be in the original packaging. A receipt or proof of purchase is required to complete the return. Returns or exchanges are only accepted on non-sale items purchased at washabrush.com. Once the products are received, their condition will be checked and the customer will be contacted to proceed with the refund. The full amount of the products received will be refunded, but not the shipping costs of the original order. The customer will be responsible for paying for the shipping costs for returning the item. Shipping costs are non-refundable.

As for the shipping policy, Washabrush works hard to deliver orders efficiently in 72 hours on working days. However, during product launches, promotional periods, and special days, delivery times might vary. An email will be sent as soon as the order has been emitted and a message from the courier with the estimated date of delivery and tracking details will be received. On weekends and bank holidays, the shipping will be arranged on the following working day. If an order is placed on business days before 12pm CET, it might be received on the following business day. Otherwise, the delivery time will increase by 1 day. All international orders, regardless of shipping method, may be subject to additional duties, taxes, and customs clearance fees. Duties, taxes, and fees are not included in the prices listed on the website. The customer is responsible for all import duties, customs, and local sales taxes charged by the country they are shipping to.